Food Chick Tours Privacy Policy

Last Updated: February 11, 2025

1. Introduction 

   Welcome to Food Chick Tours. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://foodchicktours.com/ and use our services.

1. 2. Information We Collect
      
      We collect several types of information from and about users of our website and services, including:2.1 Personal Information:

• • Contact Information: Name, email address, phone number, and postal address.
  • Booking Information: Tour preferences, dates, times, and any special requests.
  • Payment Information: Credit card details or other payment information necessary to process your bookings. Note: Payment information is often processed via secure third-party payment processors, and we take steps to ensure their compliance with data protection standards.
  • Dietary Restrictions and Allergies: Information you provide about your dietary needs and allergies to ensure a safe and enjoyable tour experience.
  • Communications: Records of your correspondence with us, including emails, chat logs, and customer service interactions.2.2 Non-Personal Information:

• • Website Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation patterns.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Similar Technologies: Data collected through cookies, web beacons, and other tracking technologies (see our Cookie Policy below for more details).

3. How We Collect InformationWe collect information in the following ways:

• • Directly from You: When you make a booking or contact us directly.
  • Automatically: Through cookies and other tracking technologies as you navigate our website.

4. Use of InformationWe use the information collected for the following purposes:

• • Service Delivery: To process bookings, confirm reservations, and provide tour-related information.
  • Customer Support: To respond to inquiries, resolve issues, and provide help.
  • Website Improvement: To analyze website usage and improve the functionality and user experience of our website.
  • Legal Compliance: To comply with legal obligations and respond to legal requests.

5. Sharing of InformationWe may share your information with the following parties:

• • Tour Partners: Restaurants, chefs, and other partners involved in providing the tour experience.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.We ensure that these third parties are contractually obligated to protect your information and use it only for the purposes we specify.

6. Cookies and Tracking Technologies 

   We use cookies and similar tracking technologies to collect and analyze data about your use of our website. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Data Security 

   We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• • Encryption: Using encryption to protect sensitive data during transmission and storage.
  • Secure Servers: Storing data on secure servers with restricted access.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments and audits to ensure the effectiveness of our security measures.

8. Data Retention 

   We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. Your Rights 

   You have the following rights regarding your personal information:

• • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.To exercise these rights, please contact us at info@foodchicktours.com. We will respond to your request within a reasonable timeframe. Sure.

10. Children’s Privacy 

    Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information.

12. International Data Transfers 

    Your personal information may be transferred to and processed in countries outside of your own. We will take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws.

13. Changes to this Privacy Policy 

    We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@foodchicktours.com

Food Chick Tours LLC
125 Muth, SAT 78208

This Privacy Policy is effective as of January 1, 2025.